Don’t climb if you don’t have to
From the ground, look for bruised or missing granules in gutters, dented soft metal (vents, gutters, AC fins), and fresh shingle edges that look chewed. Those are clues — not a full diagnosis.
If water is coming in, catch it with buckets and call us. Active leaks get priority across Matthews, Weddington, Waxhaw, Mint Hill, and nearby towns.
Document before you clean up too much
Take dated photos of the roof from safe angles, gutters, and any interior stains. Keep receipts if you buy temporary tarps or fans.
Insurance adjusters often want clear before-and-after context. We’re happy to photograph impact marks properly from the roof surface.
Inspection vs opening a claim
You can call us first for a free inspection, then decide whether a claim makes sense. Or call your carrier first — either order works.
No honest roofer can promise a claim will be approved. What we can do is document carefully and explain repair vs replacement in plain English.
- Free storm / hail inspection for Charlotte metro homes
- Photo documentation adjusters can actually use
- Meet-the-adjuster support when you want backup on-site
Common questions
How soon after hail should I get a roof check?
Sooner is better — especially after a named storm near Matthews or southeast Charlotte. Call (704) 246-6608 and we’ll do our best to get you on the calendar quickly.
Will hail always mean a full roof replacement?
No. Some roofs need targeted repairs; others have enough impact density that replacement is the cleaner long-term fix. We separate those options clearly.